Tkbt Privacy Policy — Your Data is Completely Secure

Introduction & Scope

Tkbt.click (referred to herein as "tkbt", "we", or "the platform") is an online gaming platform providing various gaming services to users in Bangladesh. This privacy policy ("Policy") describes how tkbt handles your personal information.

This Privacy Policy applies to the tkbt.click website, mobile app, and all associated services. We believe every user has the right to data privacy, and we are committed to upholding that right.

By registering with or using tkbt's services, you are considered to have read and fully accepted this privacy policy. If you object to any of the terms, please refrain from using our services and contact us.

What Information We Collect

Tkbt only collects information that is necessary to provide its services. We gather data in three ways — directly from you, automatically, and through third parties.

Information You Provide Directly

• Identity Information: Full name, date of birth, gender
• Contact Information: Mobile number, email address, current address
• Account Information: Username, password (encrypted)
• KYC Documents: National ID card, passport, or birth registration certificate
• Payment Information: Mobile banking numbers (Mobile Pay, Nagad, Rocket), bank account details

Automatically Collected Information

• IP Address & Device Information
• Browser type & version
• Session duration & activity logs
• Game history, bet amounts, and outcomes
• Transaction History

How Your Information Is Used

Tkbt uses your information only for specific, legitimate purposes. Each use case is clearly outlined below:

Service Delivery & Operations

• Account Creation & Management
• Deposit & Withdrawal Processing
• Game outcome determination & balance updates
• Bonus & Promotion Management

Security & Fraud Prevention

• Unauthorized Account Access Detection
• Prevention of Duplicate Accounts
• Anti-Money Laundering (AML) Verification
• Monitoring for Fraudulent Activity

Customer Service Improvement

• Support Ticket Resolution
• Improving Products & Services
• Delivering a Personalized Gaming Experience
• Sending relevant bonuses and offers (based on consent only)

Data Retention & Period

Tkbt stores your information on secure servers. All data centers follow industry-standard security protocols. Your data is not retained beyond the period for which it is needed.

Retention Period

• Account Information: For the duration of account activity and 5 years after closure (as required by law)
• Transaction records: 7 years (as per financial regulations)
• KYC Documents: 5 years after account closure
• Game Logs: 1 year
• Cookies Data: End of session or up to 1 year

Once the applicable retention period has expired, your data is permanently deleted or fully anonymized using secure methods.

Data Sharing — When & With Whom

Tkbt does not sell your personal information to third parties. However, data may be shared with specific partners in limited circumstances:

Payment Processors

Minimum payment details required to process Mobile Pay, Nagad, Rocket, or bank transactions are shared with the relevant payment gateway, and are protected under their own privacy policy.

Legal Obligations

Information may be shared when required to comply with applicable laws in Bangladesh, court orders, or government directives. In such cases, only the minimum necessary data is disclosed.

Game Providers

Limited session data may be shared when playing games from third-party game studios. This does not include any of your personally identifiable information.

Cookie Policy

Cookies are used on tkbt.click to enhance your browsing experience. They are small text files stored in your browser.

Cookie Types

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: To understand which pages on the site are most visited — without collecting any personal information.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.

Your Privacy Rights

Every tkbt user is entitled to the rights listed below. Contact us at any time to exercise any of these rights:

• Right to Access: You have the right to know what information we hold about you.
• Right to Correct Your Data: You may request corrections to any inaccurate or outdated information.
• Right to Data Deletion: Where there is no legal obligation to retain it, you may request that your data be deleted.
• Right to Restrict Processing: You can request that we stop using your information for a specific purpose.
• Right to Withdraw Consent: You can withdraw your consent to marketing communications at any time.
• Right to Lodge a Complaint: If you are not satisfied with how your data is handled, you may submit a formal complaint to us.

To exercise any of the rights listed above support@tkbt.clickby email. We will respond within 30 business days.

Security Measures

Tkbt employs industry-leading technical and organizational measures to keep your data secure:

• 256-bit SSL/TLS Encryption: All data transmitted via the website and app is encrypted.
• Password Hashing: Your password is never stored in plain text — we use bcrypt hashing.
• Two-Factor Authentication (2FA): OTP-based verification for an extra layer of account security.
• Auto Logout: Sessions are automatically terminated after a period of inactivity.
• Suspicious Login Alerts: You will be notified if a login is detected from an unrecognized device or IP address.
• Regular Security Audits: System security is regularly audited by third-party reviewers.

Minor Protection Policy

Tkbt does not knowingly collect or process data from anyone under the age of 18. By registering, you confirm that you are at least 18 years old.

If we become aware that a minor's data has been collected inadvertently, we will delete it immediately and close the associated account.

Parents are urged to monitor whether their children are using tkbt and to enable parental controls on their devices. If you have any concerns regarding a minor, please immediately support@tkbt.clickto let us know.

Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact us:

• Email: support@tkbt.click
• Response Time: Within 30 business days
• Support: Via live chat, 7 days a week, 24 hours a day